IT & Security Manager

What You’ll Bring

• 3–5 years of experience in IT, IT Operations, Systems Administration, Security Operations, or a similar hands-on technical role, including meaningful hands-on responsibility for security
• Experience significantly contributing to internal IT operations within a growing organization, ideally within a startup or technology company
• Strong experience supporting macOS in a managed environment
• Strong experience with identity and access management, including SSO, MFA, user provisioning, permissions, role-based access, privileged access, and access controls
• Experience administering Google Workspace, Slack, password management, and other SaaS tools commonly used within technology companies
• Hands-on experience with an MDM or endpoint management platform such as Kandji, Jamf, Intune, or Workspace ONE, including building and deploying policies
• Experience working with EDR or other endpoint security tooling, including reviewing detections, understanding process activity, and isolating endpoints
• Working knowledge of security fundamentals, including least-privilege access, endpoint security, encryption, patching, secure employee offboarding, and incident response
• Working knowledge of networking fundamentals, including DNS, DHCP, TCP/IP, VPNs, and the ability to distinguish network issues from device or application issues
• Experience working within a ticketing system and managing support requests against defined response and resolution expectations
• Strong troubleshooting skills and the ability to independently investigate and resolve employee hardware, software, account, access, and endpoint issues
• A systems-oriented mindset with an ability to turn informal or fragmented processes into clear, repeatable workflows
• Strong organizational and documentation skills with attention to the operational details that keep systems reliable and secure
• Excellent written and verbal communication skills, including the ability to document technical issues and security incidents clearly for both technical and non-technical audiences
• A service-oriented and patient approach to supporting employees with varying levels of technical proficiency
• Strong judgment and the ability to prioritize between employee support issues, security alerts, and longer-term operational projects
• Comfort working independently and taking ownership of problems from identification through resolution
• Good judgment about when to solve something yourself, when to automate it, and when to escalate or bring in outside expertise
• High degree of discretion and confidentiality given the systems, security information, and employee data this role will have access to
• As a colleague, you enjoy planning, executing, winning and celebrating as a team
• Experience working remotely and/or in a startup environment
• Bonus Points:
• Experience supporting an organization operating under SOC 2 or ISO 27001 requirements
• Experience gathering technical evidence for audits, cyber insurance questionnaires, or customer security reviews
• Familiarity with AWS, Azure, or GCP, particularly at the identity and logging level
• Experience participating in security incident response, tabletop exercises, or post-incident reviews
• Experience managing IT or security vendors, hardware lifecycle programs, and SaaS licensing
• 100% employer sponsored medical care for employees, 25% towards dependents
• Dental, Vision and Mental Health Care
• Equity
• Flexible PTO
• 401(k) with payroll match
• Generous annual Learning & Development allowance
• Paid parental leave
• Weekly catered lunch at Headquarters Tues - Thurs
• Monthly stipend for gym membership
• Base salary: $157,000 - $186,000 + Equity
• The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations. The overall package described in this post applies to W2, U.S.-based employees. Final package will be determined by local requirements, employment laws, and accessibility.
• Please note, as part of our SOC2 Type 2 compliance, all employees are required to submit to a background check.
• Join Us and Make an Impact: At Vizcom, we move fast, offer meaningful equity ownership, and provide a compelling growth trajectory for our team members. We believe in the art of industrial design and strive to improve our world through accelerated visionary processes. Join us in shaping a world designed by you.