IT Security Analyst I (Evening Shift)

Translate Cyber Security concepts into non-technical terms for clients to clearly understand specific applications to their business priorities.

Manage the security event monitoring and incident response ticket queues and triage as appropriate to meet the established service level agreements/objectives

Clearly convey indicators of compromise, isolation, and remediation steps

Analyze and interpret system, security, and application logs in order to diagnose faults, spot abnormal behavior, and rule out false positives

Effectively utilize VC3 and client toolsets include, but not limited to, End Detection and Response tools to investigate alerts, anomalies and build accurate timelines related to possible compromise

Follow established procedures to investigate, escalate, contain, or eradicate malicious activity

Develop and deliver written and oral reports to clients, teammates, and management to aggregate and communicate security information and metrics

Provide input and recommendations to improve internal processes and procedures

Participate in threat hunting activities and other special projects as required

Additional duties as required

Role is scheduled for 4pm - 1am EST

Two years’ work experience in the Information Security or related fields

One of the following certifications preferred: CompTIA Security+, CompTIA CySA+, CCNA, C|EH, SSCP, or equivalent

Experience with SIEM platforms, firewall management, and endpoint detection and response platforms

One year or more of experience with EDR solutions, ESGs, vulnerability management and content filtering

Go Beyond – you take that extra step to create moments that are unexpected but appreciated.

Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.

Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.

Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.

Flexibility – We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.

Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.

Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.

People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.

Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.