IT Program Manager

Role overview

Key responsibilities

• Lead multi-project program planning, prioritisation, governance, risk management, delivery oversight, and executive reporting.
• Direct the design, implementation, and continuous improvement of digital systems, platforms, and services.
• Establish program controls, assurance processes, steering arrangements, and reporting aligned with government and departmental frameworks.
• Lead multidisciplinary project managers, business analysts, technical specialists, vendors, and contractors.
• Manage budgets, procurement, resources, supplier performance, and contractual outcomes.
• Build relationships with executives, business owners, delivery partners, technology providers, and external stakeholders.
• Oversee risks, issues, dependencies, and change impacts while supporting business continuity and compliance.
• Provide evidence-based advice and briefings to executives and governance forums.

About you

• Extensive experience leading complex digital transformation or business systems programs in government or a similarly complex environment.
• Experience establishing program governance, delivery frameworks, risk management, and stakeholder engagement processes.
• Experience leading multidisciplinary teams and managing vendors and service providers.
• Strong knowledge of program and project management methodologies, digital systems delivery, business transformation, and continuous improvement.
• Highly developed communication, influencing, and negotiation skills, with credibility among senior stakeholders.
• Knowledge of NSW Government program delivery, procurement, and governance frameworks is desirable.
• Essential: tertiary qualification or relevant professional certification in project management, or equivalent related experience in project or program leadership.

Workplace and schedule

• Office based in Parramatta, with hybrid working supported.
• Temporary full-time opportunity for 12 months, working 35 hours per week.

Salary

• Salary ranges from $178,315 to $197,753, plus superannuation and annual leave loading; the advertised annual range indicates yearly compensation.

About the department

Application and eligibility

• Applicants must be an Australian or New Zealand citizen, permanent resident, or hold a valid Australian working visa for the appointment duration.