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IT Portfolio Analyst

UChicago Medicine
Illinois, USA
Full-time
Mid · 3–5 years experience
Onsite
Discovered 3 days ago
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Full Job Posting

Required Qualifications

  • Bachelor's degree in business administration, Information Systems, Project Management, or equivalent professional experience
  • Minimum of 3 – 5 years of experience in a combination of project/portfolio and resource management functions, ideally within IT or healthcare
  • Hands-on experience with ServiceNow, including the Project Portfolio Management (PPM) module and resource/demand management
  • Demonstrated ability to build custom reports and dashboards in ServiceNow (e.g., Report Designer, Performance Analytics, list/filter-based views)
  • Strong financial analysis skills: variance analysis, forecasting, and vendor contract comprehension
  • Advanced Excel skills: formula-driven modeling, pivot tables, cross-tab aggregation.
  • High attention to detail and a bias toward disciplined, auditable, well-documented work – this role supports executive reporting, not only ad hoc analysis
  • Demonstrated project portfolio management skills (project intake, resource, demand planning, budget management)
  • Hands-on experience using Portfolio Management tools like ServiceNow for portfolio management, resource management, project status reporting, portfolio reporting, etc.
  • Ability to organize and present project portfolio reports, proposals and related portfolio data
  • Strong interpersonal and negotiation skills with focus on collaboration, team building and customer service
  • Excellent relationship management building and skill set
  • Excellent written and verbal communication skills, with the ability to translate financial and portfolio detail into clear, executive-ready summaries
  • Proficiency with Microsoft tools: Excel, Outlook, Power Point, SharePoint, Project, Word
  • Independent problem-solver. Sort through issues and conduct comparative analysis of multiple solutions (i.e. skilled in problem analysis; pays very close attention to detail)
  • Able to work in a team environment or independently
  • Excellent listening and organizational skills with emphasis on detail and follow-through
  • ServiceNow certification (e.g., Certified System Administrator, Certified Application Specialist – PPM, or Performance Analytics) or equivalent demonstrated platform depth
  • Experience building and administrating reports in Tableau

Preferred Qualifications

  • ServiceNow certification (e.g., Certified System Administrator, Certified Application Specialist – PPM, or Performance Analytics) or equivalent demonstrated platform depth
  • Experience building and administrating reports in Tableau
  • Position Details
  • Job Type: Full Time
  • Shift: Day Shift
  • Location: Darien
  • Department: IT Business Office
  • CBA Code: Non-Union

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