IT Planning & Support Director
Skills
About This Role
Overview
Purpose of Job
The job holder is responsible for developing ZATCA’s IT & Digitization strategy, frameworks and standards according to international standards and best practices, defining and setting IT & Digitization roadmap, objectives, initiatives, business plans, budget and KPIs in cooperation with relevant stakeholder, measuring/ assessing the actual performance of IT & Digitization plans against set of targets, KPIs, and SLAs and facilitating the communication of the results and recommendations to all stakeholders
Job Responsibilities
- Contribute to the development of IT Planning and Management business plan ensuring alignment with ZATCA strategy
- Develop the operational plan for IT Planning and Support in line with IT Planning and Management business plan and IT & Digitization strategic plan
- Implement plans and provide input to enable achievement of IT Planning and Support goals that support ZATCA’s overall strategic plans
- Discuss IT Planning and Support budgeting requirements with top management and provide input to the budgeting process
- Ensure effective utilization of IT Planning and Support budget, and report accurately on progress made and challenges encountered
- Define IT & Digitization governance model with respective policies, frameworks and guidelines
- Support in the development of RFPs and definition of technical specs and vendors requirements in cooperation with relevant IT & Digitization functions, business users, service providers and vendors
- Manage the evaluation, selection of IT vendors based on pre-defined set of criteria, and negotiation of SLAs with selected vendors in order to ensure meeting business requirement and objectives
- Develop strong relationship with vendors during tenders, awarding and operational phases
- Maintain periodical IT audit checks to monitor IT & Digitization performance and recommend improvements to all the stakeholders and functions
- Monitor service delivery performance against developed SLAs and recommend necessary improvements
- Participate in the identification and recruitment of key talent
- Guide, mentor and support direct reports in order to execute duties according to set policies and processes
- Develop individual performance objectives, provide necessary support, evaluate/appraise team and provide regular feedback on performance
Education
Bachelor’s or Master's degree in Computer Science, Information Technology, Business Administration or equivalent is required
Experience
A minimum of 6 years of experience
Develop Teams - Proficient
Enablement of Change and Innovation - Proficient
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required