IT Officer
Role Overview
Provide hands-on, day-to-day technical support and help colleagues resolve IT issues, maintain devices and accounts, and keep IT operations running smoothly.
Key Skills for This Role
Full Job Posting
About the company
Rentokil Boecker is part of Rentokil Initial and provides pest control, food safety, and hygiene solutions across the UAE.
About the role
Provide hands-on, day-to-day technical support and help colleagues resolve IT issues, maintain devices and accounts, and keep IT operations running smoothly.
What you will do
- Serve as first point of contact through IT tickets, email, or in person.
- Diagnose and resolve hardware, software, and network issues; support Windows, Chrome OS, Microsoft 365, printers, and business applications.
- Install, configure, and maintain computers, peripherals, and mobile devices; manage user accounts, email configurations, and access permissions.
- Escalate unresolved issues, document requests and resolutions, and monitor hardware and accessory inventory.
- Prepare IT assets and accounts for onboarding and offboarding.
- Follow IT policies and data security standards and coordinate with IT colleagues, vendors, and internal departments.
Requirements
- Bachelor’s degree in information technology, computer science, or a related field.
- Two to four years of experience in IT support or IT coordination.
- Understanding of networking basics, Microsoft 365, Windows OS, and general IT infrastructure.
- Familiarity with IT asset management, vendor coordination, and support ticketing systems such as ServiceNow.
- Strong communication, organizational, and multitasking skills; ability to work independently and as part of a team.
- Fluency in English.
- CompTIA A+ or ITIL Foundation certifications are an advantage, not mandatory.
Benefits
- Full-time role with a global leader in public health.
- Supportive professional team environment and hands-on experience across a range of IT systems and users.
- Opportunities to grow within the company.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Rentokil Initial
Trainee/Licenced - Pest Control Technician
Sydney, AUS
Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for. As a pest control technician, you’ll be resp
Field Operations Executive - Bangalore North
Bengaluru, IND
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pes
Hygiene Service Technician
Canberra, AUS
This is a permanent, full-time position. You will work Monday – Friday, no weekends, and no public holidays! Initial Hygiene has been providing Sanitary, Washroom Hygiene and Air Care Services globally since 1903. We are
Operations Executive RI - Ahmedabad (Asarwa)
Ahmedabad, IND
Role: Operations Executive Location: Rentokil Initial Hygiene India Pvt Ltd. H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound, Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand, Asarwa, Ahmedabad
Spécialiste Steritech
Montréal, CAN
Libérez votre potentiel chez Steritech – Où les carrières se construisent de l'intérieur Chez Steritech, nous cultivons une culture d'apprentissage continu et de développement professionnel. Nous sommes fiers de dire que
Customer Experience Specialist - Part Time
, KSA
The Customer Success Telesales at Rentokil Boecker is responsible for contact management to strengthen the customer relationship which is the key to retention. The main job duties and responsabilties are: The incumbent w
Field Sales Executive - Jamnagar
Jamnagar, IND
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest cont
Trainee/Licenced - Pest Control Technician
Sydney, AUS
Field Operations Executive - Bangalore North
Bengaluru, IND
Hygiene Service Technician
Canberra, AUS
Operations Executive RI - Ahmedabad (Asarwa)
Ahmedabad, IND
Spécialiste Steritech
Montréal, CAN
Interior Maintenance Supervisor
Alfreton, GBR
Customer Experience Specialist - Part Time
, KSA
Field Sales Executive - Jamnagar
Jamnagar, IND