IT & Network Administrator

Role Overview

Key Responsibilities

• Manage and troubleshoot LAN, Wi-Fi, routers, switches, firewalls, VPNs, and internet connectivity.
• Install, configure, and maintain computers, laptops, printers, and office IT equipment.
• Manage Microsoft 365 users, email accounts, licenses, permissions, Outlook, Teams, and related services.
• Support Windows systems, user accounts, and access permissions.
• Configure IT equipment and accounts for new employees.
• Troubleshoot hardware, software, email, network, printer, and connectivity issues.
• Maintain antivirus, security updates, backups, and basic cybersecurity controls.
• Support CCTV, access control, IP phones, and related systems when required.
• Maintain IT asset, license, account, and equipment records.
• Coordinate with internet, telecom, software, and external IT service providers.
• Maintain technical documentation and network information.

Requirements

• Minimum 2 years of IT and network administration experience.
• Good knowledge of LAN, WAN, Wi-Fi, TCP/IP, DHCP, DNS, VLAN, VPN, routers, switches, and firewalls.
• Experience with Microsoft 365 administration.
• Good knowledge of Windows systems and computer hardware.
• Experience troubleshooting network, hardware, software, and user issues.
• Basic knowledge of cybersecurity, backups, antivirus, and access control.
• Good problem-solving and troubleshooting skills.
• Good English communication skills.
• Ability to work independently and support users professionally.
• Microsoft, Cisco CCNA, CompTIA, or similar certifications are an advantage.