IT Manager

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 7+ years in IT roles, including at least 2 years directly supervising employees (performance management and development), and experience managing contractors or an IT service function.
• Working knowledge of enterprise security fundamentals (identity/access, endpoint protection, incident response) and experience implementing security controls.
• Experience administering or implementing business systems such as ERP/MRP, QMS, or CRM platforms.
• Strong communication skills; able to translate between executives, functional owners, and technical vendors.
• Experience in medical device, pharma, or another regulated industry (21 CFR Part 11, computer system validation, ISO 13485 environments).
• Experience managing IT vendors, software licensing, hardware procurement, technology budgets, asset lifecycle management, business continuity, disaster recovery, backups, and IT operational procedures.
• Security or IT certifications (e.g., CISSP, CISM, etc) is a plus.
• Experience with AI governance frameworks (e.g., NIST AI RMF) and vendor security assessments.
• Experience managing and scaling IT operations, infrastructure, and support services in a medical device, life sciences, healthcare, regulated, or growth-stage organization highly preferred.

Skills & Abilities

• Demonstrated ability to establish responsible IT governance, policies, and tool-vetting processes.
• Strong troubleshooting and problem-solving skills with the ability to prioritize and resolve technology issues based on business impact.
• Proven ability to manage IT support, service levels, and technology budgets.
• Demonstrated ability to manage IT infrastructure, technology assets, access controls, vendors, and support services while maintaining reliable and secure IT operations.
• Proven ability to implement and maintain cybersecurity controls, security awareness, and incident response practices.
• Proven success in supervising, coaching, and developing technical staff, including setting priorities, holding accountability for service quality, and managing performance.

Physical Requirements

• Ability to perform routine physical tasks, including lifting to 20 pounds.
• Comfortable working in a sitting position and performing repetitive tasks.

Work Location and Travel

• This position will report to our Company Headquarters in Valencia, CA. with minimal travel opportunities based on interest and business need.

Company Description

Location

• Valencia, CA
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must have and maintain authorization to work within the United States as a condition of employment.
• We are proud to be an equal opportunity employer and we value diversity. SetPoint does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
• Salary Description
• $115,000 - $150,000, depending on experience