IT Infrastructure & Support Engineer
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Key skills for this role
About the Role
Desired Skills & Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. 5+ years of experience in IT Infrastructure, Systems Administration, or End-User Support.
Key Skills for This Role
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Desired Skills & Experience
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 5+ years of experience in IT Infrastructure, Systems Administration, or End-User Support.
- Strong hands-on experience with:
• Network Infrastructure (Switches, Firewalls, Wireless Networks)
- Endpoint Management and Security
- Backup and Recovery Solutions
• IT Asset Management
- Service Desk and ITSM Tools
- Good understanding of cybersecurity principles, ISO 27001, and IT governance frameworks.
- Experience with troubleshooting enterprise infrastructure and performing root cause analysis.
- Strong documentation, communication, and stakeholder management skills.
- Relevant certifications such as Microsoft, Azure, ITIL, Cisco, CompTIA Security+, or ISO 27001 will be an advantage.
Preferred Experience
- Exposure to Zero Trust Architecture concepts.
- Experience supporting cloud transformation and cybersecurity initiatives.
- Experience working with audits, compliance programs, and regulatory frameworks.
- Ability to work independently, manage priorities, and support multiple stakeholders.
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