IT Functional Analyst

Role overview

Business analysis and solution delivery

• Understand business needs, map processes, and define requirements, process flows, user stories, and acceptance criteria.
• Explore tools, test use cases, and build prototypes and proofs of concept.
• Build and configure low-code applications, workflows, Copilot agents, and data queries.
• Analyze data with SQL or notebooks and understand organizational systems and integrations.
• Plan functional testing, support integration and user acceptance testing, and resolve issues.
• Support users with demos, training, documentation, and hands-on assistance; monitor and improve live solutions.
• Protect sensitive data and system access, and collaborate with specialist teams when needed.

What you bring

• Degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field, or equivalent education and practical experience.
• Experience in functional analysis, business analysis, system implementation, or process improvement.
• Fluency in French and English.
• Ability to learn systems quickly, analyze issues, take ownership, and communicate technical solutions clearly.
• Sound judgment in handling sensitive data and system access.

Assets

• Microsoft Power Platform, including Power Apps and Power Automate; Microsoft Copilot or Copilot Studio; Microsoft 365 and SharePoint.
• SQL, Python notebooks, Microsoft Fabric, Dataverse, Snowflake, Power BI, or other reporting tools.
• EDI, APIs, REST, JSON, file-based exchanges, ERP, or HRIS systems.
• Agile delivery, Jira, Confluence, BPMN process mapping, or Microsoft certifications.

Benefits

• Benefits include an on-site gym, employer-provided lunch, group insurance, group RRSP, well-being activities, partial public transit reimbursement, and an Employee Assistance Program.