IT Executive
Skills
About This Role
Key Responsibilities
- Maintains and supports all IT systems including computers, servers, network devices, telephony, and POS systems
- Provides technical support to users and resolves hardware/software issues in a timely manner
- Installs and configures IT equipment for new and existing users
- Monitors system performance and ensures all systems are functioning efficiently
- Ensures proper backup procedures are in place and regularly tested
- Maintains IT security standards and ensures systems are protected against threats
- Controls user access and ensures permissions are aligned with job roles
- Coordinates with vendors for system maintenance and upgrades
- Maintains proper documentation of systems, licenses, and configurations
- Supports staff with basic IT training and system usage when required
- Assists with IT budgeting and submits reports to management
- Ensures all IT equipment is maintained in a safe and controlled environment
- Responds to IT emergencies and supports operational needs as required
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