successfactors
IT Customer Support Lead (Dubai)
AGFA
Dubai, UAE
Lead · 3–4 years experience
Onsite
Discovered 4 days ago
linuxsqlvmware
Key Skills for This Role
linuxsqlvmware
Full Job Posting
Experience
- General Minimum 3-4 years of experience providing technical support to clients with complex, multiple-platform software environment (within healthcare). Strong knowledge of operating systems including Linux and Windows Knowledge of VMware and networking. Understanding of security patching across operating system and application levels. Knowledge of DICOM, HL7 and hospital workflows (preferred). Experience with databases (SQL/Oracle) (preferred). Experience with storage solutions (preferred). Experience of working within an ITIL disciplined environment. Specific Skills: Strong interpersonal skills and customer service focus. Excellent communication skills (verbal and written). Positive attitude, proactive, self-starter, both action and results oriented. Well-developed analytical, diagnostic and problem resolution skills. A strong team player, maintaining a high level of quality in a challenging environment. Continuous learning orientation; keeping aware of new and emerging technologies. We offer: We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
Preferred Qualifications
- General Minimum 3-4 years of experience providing technical support to clients with complex, multiple-platform software environment (within healthcare). Strong knowledge of operating systems including Linux and Windows Knowledge of VMware and networking. Understanding of security patching across operating system and application levels. Knowledge of DICOM, HL7 and hospital workflows (preferred). Experience with databases (SQL/Oracle) (preferred). Experience with storage solutions (preferred). Experience of working within an ITIL disciplined environment. Specific Skills: Strong interpersonal skills and customer service focus. Excellent communication skills (verbal and written). Positive attitude, proactive, self-starter, both action and results oriented. Well-developed analytical, diagnostic and problem resolution skills. A strong team player, maintaining a high level of quality in a challenging environment. Continuous learning orientation; keeping aware of new and emerging technologies. We offer: We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
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