IT Core Banking Systems Support Analyst
Role Overview
We are seeking a highly skilled IT Core Banking Systems Support Analyst with a strong focus on supporting and troubleshooting core banking and digital systems and integrations .
This role ensures the smooth operation, availability, and reliability of mission-critical banking applications and infrastructure.
The ideal candidate will be responsible for providing system configuration, technical support, and diagnosing system issues, and working closely with internal teams and vendors to maintain optimal system performance and functionality.
Key Skills for This Role
Full Job Posting
About Us
Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.
Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.
Additional Details
Hybrid
Requirements
- Education : Bachelor’s degree in information technology , Computer Science, or a related field preferred . Equivalent work experience will be considered.
- Experience : Minimum of 7 years of experience in a system support role, with at least 5 years of hands-on experience supporting and configuring core banking systems. Proven expertise in troubleshooting and maintaining core banking applications such as Temenos, Finacle, FIS , or similar platforms.
- Technical Skills : Strong understanding of core banking systems architecture and workflows. Proficiency in relational databases and knowledge of database query optimization. Experience with system monitoring and incident management tools (e.g., ServiceNow , Jira ). Familiarity with integration protocols (e.g., APIs, middleware , ETL ) for core banking systems.
- Soft Skills : Excellent problem-solving and analytical abilities to address complex system issues. Strong communication skills to convey technical information to non-technical stakeholders. Ability to work under pressure and prioritize tasks in a fast-paced environment.
- Experience with cloud-based or SaaS-based core banking and digital systems.
- Familiarity with regulatory requirements like GDPR, or PCI DSS.
- Experience in ITIL, Core Banking Systems, or relevant technology.
About First Bank
Family-owned full-service bank serving families and businesses in Missouri, Illinois, California, with mortgage services in Kansas.
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