IT Applications & Support Specialist

Qualifications:

• 3–5 years of experience in application, systems, or IT support, including supporting business applications and users with varying levels of technical knowledge.
• College diploma or degree in Information Technology, Computer Science, or related field.
• Hands-on experience supporting Yardi and/or Salesforce is highly preferred; candidates with strong application support experience will also be considered.
• Strong working knowledge of Microsoft 365, SharePoint, Azure, Entra, and Intune.
• Experience supporting iPhones and Android devices.
• Strong troubleshooting and problem-solving skills.
• Strong customer service, interpersonal, and written and verbal communication skills.
• Ability to work independently and collaboratively, follow established priorities and processes, and manage multiple requests and deadlines.
• A hands-on, adaptable approach with a willingness to learn new technologies and identify how they can improve the workplace.
• Basic networking knowledge, including routers, access points, Wi-Fi, and printers.
• Assets include experience with Yardi modules, configurations, integrations, or troubleshooting; familiarity with AI tools and emerging technologies; and experience working with third-party technology vendors and application providers.
• The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
• Compensation:
• $65,000 - $80,000 base salary
• Eligible for annual discretionary bonus
• Commitment to our People
• We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort and have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties and more! The successful candidate can expect the following perks and benefits:
• Three weeks’ annual starting paid vacation; three days personal and five sick paid days annually.
• Hybrid working environment (position dependent, alternative may be offered).
• Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee).
• RRSP matching program.
• Professional development (up to two paid courses per year).
• Holiday office closure between Christmas and New Year’s, summer hours (position dependent, alternative may be offered).
• To learn more about our commitment to our community and sustainability, click here .
• Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indiginous persons, and people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email people @colonnadebridgeport.ca .
• We thank all interested applicants; however, only those under consideration will be contacted.