IT Analyst Intern - Jeddah
Skills
About This Role
Location
SA-02-JEDDAH-001 \~ 97 Kaheel Al-Azdey St \~ RAYMES, PO Box 1348
About Us
Raytheon Saudi Arabia, a wholly owned subsidiary of RTX, is a defense and aerospace company that supports the Kingdom's military and civil defense requirements, as well as its long-term economic vision.
The company, based in Riyadh, makes and integrates air and missile defense radars, precision weapons, and command-and-control systems, and provides support services related to the use of these products.
Raytheon Saudi Arabia builds on more than 50 years of partnership between RTX and the Kingdom.
Raytheon Saudi Arabia will help the Kingdom realize its Vision 2030 economic plan through partnerships with universities and professional training programs to prepare a new generation of Saudis in the workforce.
The company will help create desirable jobs for Saudis, diversify the Kingdom's industrial base and expand economic opportunities for local businesses.
What You Will Do
This role is intended for DT\\IT students who are interested in gaining practical experience in a dynamic and fast-paced professional environment for a defined period. you are expected to demonstrate initiative, engage in self-directed learning, and collaborate with the team to define and achieve learning goals aligned with both personal development and organizational needs.
Key responsibilities
- include, but are not limited to:
- Ensure all service activities support and strengthen the strategic objectives of the overall organization.
- Support IT operations and service delivery activities across multiple DT domains.
- Champion IT service improvement initiatives by leveraging best practices and methodologies (e.g., ITIL).
- Suggest and contribute to the implementation of automation solutions for manual and labor-intensive DT tasks and selected business function processes.
- Assist in resolving operational issues related to DT services and participate in root cause analysis and service stabilization efforts.
- Collaborate with Subject Matter Experts (SMEs) and business stakeholders on assigned initiatives and improvement projects.
What You Will Learn
You will be exposed to the full cycle of Digital Technology operations within Raytheon Saudi Arabia.
The program will start with hands-on experience in the Helpdesk function, followed by structured involvement in 2nd and 3rd level support activities, working closely with Subject Matter Experts (SMEs) and supporting ongoing IT service delivery and infrastructure initiatives.
In addition, the internship plan will include a business analysis component, where each intern will be assigned to support one of Raytheon Saudi Arabia’s business functions (such as HR, Facilities, or Finance) in analyzing a service or process and contributing to the implementation of a new or improved IT solution.
To further enrich the interns’ professional development, they will be invited to attend weekly and monthly DT meetings and will have scheduled one-to-one sessions with Raytheon Saudi Arabia Leadership Team members to gain exposure to leadership practices, business strategy, and organizational culture.
**Qualifications You Must Have ***
- Currently enrolled in an undergraduate degree program with an emphasis in IT, Computer Science, or a related field.
- Student GPA should be (3+ out of 4) or (4+ out of 5).
- An official university letter is required to be attached along with the CV.
- Excellent collaboration skills and ability to work across diverse organizations and teams.
- Proficient in Arabic and English (both written and oral); must be able to communicate effectively.
Desired Skills
- Ability to handle multiple projects simultaneously and work independently.
- Solid organizational skills.
- Ability to exercise independent judgment and manage complexity in a diverse environment.
- Experience working in a team to quickly address challenges.
- Knowledge of Microsoft automation tools (such as power automate) and AI concepts to support process improvement and service efficiency initiatives.
- *RTX adheres to the principles of equal employment.
- All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.*
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