IT Administrative Assistant
Full Job Posting
What you will do
- Act as a first point of contact for technical queries, answer calls and log tickets accurately in the service desk system.
- Provide first-line IT support to colleagues across the organisation.
- Maintain accurate IT asset and software licence records, complete reconciliations and produce reports.
- Process purchase orders, invoices and departmental credit card purchases, working closely with Finance and external suppliers.
- Support the Technology team with correspondence, equipment, consumables, audiovisual setups and other general administrative tasks.
What you will bring
Strong organisational and time management skills, with accuracy and close attention to detail.
Basic IT skills, including experience using Microsoft Office, Microsoft Teams and similar workplace tools.
Experience of managing licences, assets, invoices or financial records, with the ability to keep information accurate and traceable.
Clear and professional communication skills, with the ability to understand what users need and explain information in an accessible way.
A collaborative approach, enthusiasm for learning and the ability to build effective working relationships across different teams.
Previous experience in an IT department is desirable, although your ability, enthusiasm and willingness to develop are equally important.
For more information, please see the job description
Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details. Please note, applications submitted without a cover letter may be rejected.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Work where you thrive
At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.
We’ll support you with:
Generous holiday (25 days + bank holidays + extra Christmas leave)
True flexibility in how and where you work (subject to role requirements)
Strong pension & life assurance
Enhanced family leave
Green travel perks (EV scheme, cycle to work)
Professional development support
Yearly wellbeing allowance
These are just some of the benefits we offer.
Want to know more about how we make flexibility real? Check out our Benefits and Culture page
Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with [email protected] or call reception on +44 (0)20 7222 0101. We will do our very best to support you.
Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role. Find out more here.
You can find out more about our commitment to diversity and inclusion here.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK
About Energy Saving Trust
UK nonprofit energy-efficiency organization advising households, governments, businesses and communities on saving energy and reducing carbon emissions.
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