IST/Switch Application

Role overview

Required skills and experience

• Hands-on experience with the FIS IST/Switch payment switching platform in a production banking environment.
• Knowledge of IST/Switch Active/Active setup with dual-site implementation.
• Strong knowledge of ISO 8583 messaging, EFT transaction lifecycle, authorization, clearing, and settlement.
• Understanding of card-scheme interfaces and certifications, including Visa, Mastercard, and regional switches such as mada, UAESWITCH, or GCCNet.
• Experience with HSM, key management, EMV, PCI DSS, and payment security standards.
• Proficiency in Unix/Linux, shell scripting, SQL, and log analysis.

Production support

• Monitor real-time transaction flows and maintain high availability of the IST/Switch environment.
• Investigate and resolve transaction failures, authorization declines, timeouts, reconciliation breaks, and interface issues.
• Perform root-cause analysis and drive problem management to prevent recurring incidents.
• Provide 24x7 on-call or shift-based support and participate in major-incident bridge calls.

BAU operations

• Execute daily health checks, batch monitoring, end-of-day settlement, and reconciliation processes.
• Manage HSM key operations, certificate renewals, and card-scheme mandate updates.
• Maintain and tune ISO 8583 message configurations, routing tables, BIN and institution setups, and stand-in parameters.
• Handle service requests, user access, and configuration changes through change management.
• Maintain operational documentation, runbooks, and knowledge-base articles.

Projects and enhancements

• Support card product launches, scheme mandates, interface integrations, and switch upgrades or migrations.
• Participate in requirements analysis, solution design, configuration, SIT/UAT testing, and production cut-over.
• Coordinate deployments, release management, and post-implementation support.
• Contribute to disaster-recovery testing and business-continuity exercises.

Joining timeframe

• Requested joining timeframe is within two weeks, with a maximum of one month.