Investor Relations Trainee
Skills
About This Role
Responsibilities
- Responding to inquiries and handling complaints by providing appropriate solutions via phone, email, live chat.
- Listening to customer concerns patiently, resolving issues efficiently and professionally and escalating problems to the appropriate departments when necessary
- Updating customer information in the system.
- Preparing relevant reports and sharing it with higher management.
Trainee period: 6 Months
Qualification: Bachelor's Finance, business and adminstration.
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