Investment Access Operations Analyst

Role overview

Responsibilities

• Lead onboarding and access provisioning, coordinating internal and third-party requests in line with policies, procedures, and service-level expectations.
• Resolve access issues and coordinate with vendors, application owners, technology teams, and business stakeholders to maintain appropriate permissions.
• Maintain process documentation, procedures, training materials, and subject-matter knowledge of investment platforms and financial markets.
• Implement global policies and procedures, conduct advanced risk assessments, and analyse testing results.
• Strengthen change management, controls assurance, monitoring, and reporting programmes.
• Participate in special projects and perform other assigned duties.

Qualifications

• At least three years of related work experience is required; regulated financial services experience is preferred.
• An undergraduate degree or equivalent combination of training and experience is required.
• Low-level coding skills, such as Appian or Tableau, are preferred.

Working model

• Vanguard describes a hybrid working model for the majority of its crew members, balancing flexibility with in-person learning and collaboration.