Inventory & Commissary Coordinator (VIP Operations)

Responsibilities

Position Summary

Main Responsibilities

• Commissary management: monitor stock levels, reorder food/consumables,
• maintain storage hygiene and accurate products.
• Equipment management: track, stage, receive, inspect, and return catering
• equipment; coordinate records and requried stocks.
• Client items management: procure, store, stage and track amenity kits, PJs and
• other luxury client items; ensure presentation standards and client-specific

requirements

• are met.
• Order fulfillment & staging: pick, pack and stage commissary, equipment and client
• items per flight specifics adjust for flight changes, delays or cancellations.
• Offload & returns: process offloaded items and equipment from arrivals; inspect,
• count, reconcile and return usable items to inventory or arrange disposition.
• Inventory control & records: maintain accurate stock/location data, perform cycle
• counts, reconcile discrepancies and update inventory systems.
• Documentation & reporting: keep complete, auditable records of orders,
• movements, offloads, disposals and budget spend; produce regular reports and support audits.
• Budget & procurement support: manage internal budgets, raise purchase requests,
• proactively research local markets for product availability.
• Feedback & continuous improvement: collect client, ops and vendor feedback on
• items and processes; log issues and propose improvements.
• Cross-department handovers: perform structured handovers between shifts and
• ensure proper transfer of outstanding actions across ops, catering and
• procurement.
• Communication & escalation: provide clear, professional email and verbal updates;
• escalate shortages, damaged goods or budget overruns per protocol.

Expected Behaviors

• Detail-oriented, process-driven and accountable.
• Clear, professional communicator; proactive in feedback and escalation.
• Collaborative and adaptable across shifts and time zones.
• Responsible with asset stewardship and budget adherence.

Performance Expectations

• Accurate, timely provisioning and staging of commissary, equipment and client
• items.
• Minimal stock discrepancies; rapid reconciliation of variances.
• Complete, auditable documentation and controlled budget variance.
• Reliable cross-department handovers and high client satisfaction.
• How to handle exceptions
• Escalate shortages, damaged returns, asset losses or budget overruns per protocol;
• source interim supplies or delegate on-site actions when required