Intersection Safety Camera Program Representative
Role Overview
Administrative support role on ICBC's Driver Licensing Customer Service Support team, processing intersection safety camera violation tickets and providing additional customer and administrative support.
Key Skills for This Role
Full Job Posting
Role overview
Administrative support role on ICBC's Driver Licensing Customer Service Support team, processing intersection safety camera violation tickets and providing additional customer and administrative support.
Requirements
- High school graduation and office experience.
- Customer service experience responding to public queries.
- Strong accuracy, attention to detail, initiative, good judgment, communication, and teamwork.
- Proficiency with relevant computer applications, including Microsoft Word and Excel.
- Typing assessment requires at least 35 WPM with 90% accuracy; an Excel knowledge test is also required.
- Ability to adapt to work demands, volumes, and schedules; learn policies and procedures; sit for prolonged periods; and maintain mental and visual concentration.
Hours
- Monday to Friday, 7:00 a.m. to 3:30 p.m.; 7.5 hours per day, five days per week.
Work arrangement
- Resident arrangement: work in-office on all scheduled work days in Richmond, British Columbia.
Salary
- Annual salary range: $52,834.60 to $56,729.40.
Responsibilities
- Process intersection safety camera violation tickets.
- Provide administrative support to the Driver Licensing Customer Service Support team.
- Provide customer support, including responding to public queries.
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