International Help Desk (Courier Background)
Skills
About This Role
Overview
We are looking for an experienced and detail-oriented International Desk Executive to
join our international business operations desk of our courier Division.
Salary
AED 3500-4500 per month (Negotiable based on experience) +Benefits as per
Key Responsibilities
- Coordinate international import and export shipments
- Handle import/export documentation and customs-related paperwork
- Prepare invoices, packing lists, airway bills, and shipping documents
- Communicate and coordinate with courier and freight companies such as DHL,
- Aramex, FedEx, and other logistics carriers
- Track shipments and ensure timely delivery to clients and warehouses
- Maintain logistics records and inventory updates
- Communicate with suppliers, customers, and transport providers for smooth
- operations
- Resolve shipment, delivery, and customs clearance issues efficiently
Requirements
- Previous experience in logistics, supply chain, or international trade(2 to 3 years)
- Knowledge of import/export procedures and shipping documentation
- Familiarity with DHL, Aramex, FedEx, and logistics coordination platforms
- Good communication and organizational skills
- Proficiency in MS Office and logistics software
- Ability to work under pressure and meet deadlines
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