International Business Manager

Summary

Responsibilities

• Responsible of establish and maintain strong business partnership with our local partner and licensees, through systematic approach to gain business and commercial information, provide constructive feedback and consultation on business initiatives and short / mid- and long-term planning
• Establish a clear KPI metric target and keep clear alignment with local partners to achieve Inspire goals and targets. And manage multiple stakeholders internal and external, move the needle in stuck projects.
• Learn and live the current OKR approach, and educate market take similar approach to focus on store development and reach target profitability. A strong believer in consistent operation standard, able to demonstrate and reinforce on it to markets to meet Inspire expectation.
• Work with a cross-functional Inspire team and Direct Manager for partners/Licensees reach their business targets, growth and profitability.
• Be the role model for the new Inspire incomers, can lead by example and coach and training them for fast adaptation into the role.
• Influence partners/licensees on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning
• Utilize our coaching model by seeking first to understand, providing candid feedback, offering suggestions, and committing time and resources. Building and developing the competencies of the partner/licensees of Inspire brand knowledge and operations.
• Management of Company budget with direct manager and Manages personal expenses, follows all policies and required procedures, and documents all franchisee interactions

Education Qualifications

• Required: Bachelor's Degree or equivalent education and experience
• Minimum 10+ years experience in small to medium franchisee General management experience or large franchisee Director of Ops experience
• Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment

REQUIRED KNOWLEDGE, SKILLS Or ABILITIES

• Fluency in communicating in English and the ability to read, write and speak Arabic would be beneficial
• Demonstrated experience in providing technical and operational training
• Strong relationship building skills; able to motivate and coach with excellent communication skills
• Mindset on Customer Focus

• Decision Making Authority

• Allocation of spend to regional initiatives
• Prioritization of initiatives and markets
• Go/No Go on regional campaigns, offerings, programs, design, layout, development
• Cost optimization on regional initiatives.
• New store site pack approval.
• Cost optimization on regional initiatives
• Significant and ongoing travel within multiple regions (upwards of 60%)
• Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
• We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company.
• We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table.
• We know that food is much more than a staple—it’s an experience.
• At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.