Internal Medicine & Nephrology

Job Description

Patient Consultations & Clinical Assessment

• + Conduct comprehensive telehealth and in-person consultations covering the full spectrum of internal medicine and general medicine complaints.
• + Perform detailed clinical assessments including history taking, physical examination, and review of diagnostic investigations across virtual and physical settings.
• + Diagnose and manage a wide range of acute and chronic internal medicine conditions, including hypertension, diabetes, cardiovascular disease, respiratory illness, and complex multisystem disorders.
• + Specialize in nephrology presentations: CKD, AKI, glomerulonephritis, nephrotic syndrome, hypertensive nephropathy, diabetic nephropathy, electrolyte disorders, and renal stones.
• + Interpret and correlate laboratory investigations, urinalysis, renal imaging (ultrasound, CT, MRI), renal biopsy findings, and dialysis adequacy parameters.
• + Develop individualized, evidence-based treatment and follow-up .
• + Ensure accurate and timely clinical documentation in the EMR for all encounters.
• Escalate complex or high-risk cases to tertiary services or inpatient management when clinically required

Clinical Leadership & Service Development

• + Provide clinical leadership and professional guidance within the Internal Medicine and Nephrology service lines at Bupa CareConnect / ICC.
• + Contribute to the development and implementation of clinical pathways, protocols, and SOPs for both internal medicine and nephrology care across virtual and physical settings.
• + Support operational planning to ensure continuity of service coverage and patient accessibility.
• + Participate in strategic initiatives to enhance integrated care delivery within CareConnect and ICC.
• + Assist in evaluating and optimizing tele-medicine workflows, virtual clinic processes, and chronic disease management pathways.
• Mentor junior physicians, support clinical governance activities, and contribute to departmental strategic initiatives.

Clinical Quality and Patient Safety

• + Ensure compliance with clinical governance requirements and patient safety standards across both in-person and virtual care settings.
• + Maintain accurate and timely EMR documentation for all patient interactions including virtual consultation records and digital prescriptions.
• + Participate in quality improvement initiatives, clinical audits, and departmental meetings.
• + Report and manage clinical incidents and adverse events in a timely and appropriate manner.
• Support compliance with CBAHI, JCI, and other applicable accreditation requirements

Multidisciplinary Collaboration

• Collaborate with healthcare teams across in-person clinic and digital service channels including primary care physicians, specialists, nurses, and allied health.
• Coordinate referrals, investigations, and continuity of care seamlessly across virtual and face-to-face encounters.
• Participate in multidisciplinary team meetings, case discussions, and virtual clinical handovers.
• Liaise with administrative and support teams to ensure scheduling, documentation, and authorizations are managed across both care modalities.
• Share insights and recommendations to support patient-centered care approaches

Patient Experience and Education

• + Promote a culture of patient safety, empathy, and patient-centered care across all consultation channels.
• + Educate patients and families on diagnoses, chronic disease management (CKD progression, dietary management, fluid restrictions, medication adherence, and lifestyle modifications) in a format accessible for both in-person and virtual delivery.
• + Address patient concerns with clarity, compassion, and professionalism, ensuring patients are clearly guided on when to attend in-clinic versus virtual follow-up.
• + Monitor patient satisfaction feedback and participate in service improvement initiatives.
• + Ensure confidentiality and protection of patient information in all interactions.
• Maintain Net Promoter Score (NPS) of 75 or highe**r**

Professional Development

• Continuously enhance professional knowledge and clinical skills in internal medicine and nephrology through CME activities, conferences, and online courses.
• Stay updated of advancements in internal medicine, nephrology, telehealth technology, and value-based care.
• Maintain proficiency in utilizing the designated telehealth platform including video conferencing, secure messaging, and EHR integration.
• Actively participate in training programs and stay updated on platform enhancements; collaborate with IT support to troubleshoot technical issues.
• Maintain accurate and complete patient records in accordance with applicable regulations

Skills

• Board certification (Saudi Board or internationally recognized equivalent) in Nephrology or Internal Medicine with Nephrology subspecialty .
• Active SCFHS classification and registration at Consultant level
• Medical degree (MBBS/MD or equivalent) from an accredited institution .
• Valid medical license
• Excellent communication skills
• Fluent in Arabic and English
• Ability to use EHRs and computer

Education