Internal Account Executive
Role Overview
Internal Account Executive supporting and servicing a portfolio of SME and micro businesses while working closely with experienced brokers and Account Executives.
Gain exposure to a diverse client base and develop technical insurance knowledge while contributing to client retention, growth and service excellence.
Role can be based in Gold Coast, Brisbane or Sunshine Coast office.
Key Skills for This Role
Full Job Posting
About the Role
Internal Account Executive supporting and servicing a portfolio of SME and micro businesses while working closely with experienced brokers and Account Executives.
Gain exposure to a diverse client base and develop technical insurance knowledge while contributing to client retention, growth and service excellence.
Role can be based in Gold Coast, Brisbane or Sunshine Coast office.
Key Responsibilities
- Manage and support an existing portfolio of SME and micro business clients.
- Assist with policy renewals, endorsements and general account administration.
- Build strong relationships with clients, insurers and internal stakeholders.
- Identify cross-selling and growth opportunities within the portfolio.
- Prepare quotations, policy documentation and client communications.
- Support credit management and maintain accurate client records.
- Ensure compliance with legislative and regulatory requirements.
- Deliver exceptional client service at every interaction.
About You
- Experience within insurance, financial services or a client facing environment.
- Strong communication and relationship building skills.
- Excellent organisational and time management capabilities.
- Attention to detail and commitment to service excellence.
- A proactive approach and willingness to learn.
- Tier 1 Insurance qualification (or willingness to obtain).
- A desire to build a long term career in insurance and risk management.
What We Offer
- Structured career pathways and professional development.
- Mentoring from experienced insurance professionals.
- Flexible working arrangements that support work-life balance.
- Additional lifestyle leave and volunteering opportunities.
- Employee Assistance Program and wellbeing initiatives.
- Competitive remuneration and incentive opportunities.
- Employee Stock Purchase Plan.
- Gallagher Rewards discounts at over 1,000 retailers.
- Access to a globally recognised brand with long-term career opportunities.
Compensation and Benefits
- Competitive salary with a wide range of benefits.
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave.
- Novated Leasing opportunities.
- Two paid volunteer days annually.
- Health Insurance Discounts with our Group Insurance Plan.
- Employee Stock Purchase Program.
- Paid parental leave.
- Flexible and hybrid work arrangements.
About Gallagher
Global leader in Insurance broking, risk management and consulting with over 71,000 employees worldwide in over 130 countries.
Awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.
Equal Employment Opportunity employer committed to workplace diversity and inclusion.
Application Notes
- Any offer of employment is dependent upon satisfactory completion of background checks by Gallagher or an external third party provider.
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