indeed
Intern – Customer Technical Support Engineer
Royex Technologies LLC
Dubai, UAE
Internship
Intern
Onsite
AED 1,500/month
Discovered 1 months ago
Technical supportSoftware and product supportRequirements gatheringBasic troubleshootingTechnical proposals and specificationsProgramming languages
Role Overview
Customer Technical Support Intern role for a fresh graduate or early-career candidate.
The internship provides practical experience in technical support, client communication, software development, and project requirements gathering.
Key Skills for This Role
Technical supportSoftware and product supportRequirements gatheringBasic troubleshootingTechnical proposals and specificationsProgramming languages
Full Job Posting
Company Overview
Royex Technologies is a Dubai-based mobile app and website development company.
Role Overview
Customer Technical Support Intern role for a fresh graduate or early-career candidate.
The internship provides practical experience in technical support, client communication, software development, and project requirements gathering.
Key Responsibilities
- Assist with client queries and technical issues.
- Participate in onsite and online client meetings.
- Gather and document project requirements.
- Prepare technical proposals, specifications, workflows, and cost estimates.
- Coordinate with development, sales, and project management teams.
- Assist with troubleshooting and software or product support.
- Learn about new technologies and industry trends.
- Communicate professionally with clients and internal teams.
Requirements
- Bachelor's degree or current enrollment in Computer Science, IT, Software Engineering, or a related field.
- Basic knowledge of programming languages and software development concepts.
- Good communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to explain technical concepts simply.
- Willingness to learn and work in a client-facing environment.
- Fluency in English and Arabic.
- Fresh graduates and candidates with 0 to 1 year of experience are encouraged to apply.
Other Benefits
- Mobile bill allowance may be available upon full-time employment.
- Yearly tour allowance may be available upon full-time employment.
- Two days off each week.
Compensation
- Pay is AED 1,500 per month.
Workplace
- Work location: In person in Dubai.
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