Intern - Auto Claims Analyst

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:

Take on meaningful projects and work alongside some of the very best talent in the industry

Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)

Participate in a cross-functional team building project focused on corporate philanthropy

Attend weekly development workshops with your intern peers

Join in engagement and social activities with other interns

We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.

Our Claims Auto Property Damage team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options. This is a hybrid work arrangement for the Worcester, MA office location.

Support the Auto Property Damage group within our Claims Department

Use analytical skills to the development and enhancement of unique propriety business tools that drive optimization and consolidation of agent partners business

Collect, analyze, and report data to meet customer needs

Assists in the developing tools, processes and reporting analytics in support of business growth and needs

Communicate with customers, external partners and internal departments frequently

Develop data and reports for field and customers to articulate value to agent partners and customers

Provide accurate analytical support to team supported ensuring results are validated and accurate

Summarize information and effectively communicate analyses in writing and verbally to internal partners

Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing and evolving business environment

Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer

Currently enrolled in a bachelor's degree or advanced degree program

Cumulative GPA of 3.0 or higher preferred

Ability to commit to a full time 10-week internship program

Ability to work in the U.S. without requiring sponsorship now or in the future

Marketing, sales, or customer service background preferred

Strong interpersonal, verbal, and written communication skills

Demonstrates initiative, creativity and analytical skills

Thinks critically and anticipates, recognizes, identifies, and develops solutions

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

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