Intermediate Business Analyst

Role overview

Responsibilities

• Identify, analyze, and recommend process changes and improvements across services organization systems and processes.
• Represent the services organization in cross-functional process and system design and development for end-to-end solutions.
• Introduce and maintain repeatable, reliable processes and supporting standards.
• Develop process methodologies and documentation and ensure documentation remains current.
• Provide analysis and reporting on revenue, expenses, and strategic projects.

What the employer is looking for

• Bachelor’s degree required; a business-discipline concentration is preferred.
• At least 5 years of experience in requirements definition, project management, change management, and problem solving; service-business experience preferred.
• At least 5 years of ERP experience; SAP preferred.
• CRM experience is a plus.

Benefits and development

• The posting mentions the ability to work from another location, including internationally, for up to 30 consecutive calendar days per year.
• The employer describes opportunities for continued learning, upskilling, and career advancement.