Intake Worker

QUALIFICATIONS

• EDUCATION AND TRAINING: 1. Minimum of a Diploma in a mental health and addictions program, from an accredited college. 2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
• Minimum of three (3) years’ experience in the field of Mental Health and Addiction services. 2. Proven ability and experience providing mental health and addiction screening with recommendations. 3. Experience in community-based and out-patient programs. KNOWLEDGE/SKILLS/ABILITIES: 1. Demonstrated knowledge of DSM-V and psychosocial issues affecting people living with mental health and addiction issues. 2. Demonstrated knowledge of local service providers in the mental health and addictions system, and general community resources. 3. Demonstrated skills to assess client symptoms and needs and triage client to the appropriate OSP service across the stepped care pathway or to another service. 4. Demonstrated ability to work collaboratively with local and regional providers. 5. Demonstrated ability to foster and improve relationships to maintain strong working relationships across the OSP network or organizations. 6. Demonstrated ability to pay attention to detail in collecting and reporting client and program information. 7. Demonstrated knowledge of relevant legislation (e.g. PHIPA, Child and Family Services Act, Health Care Consent Act). 8. Demonstrated knowledge of various screening tools. 9. Demonstrated knowledge of treatment readiness for mental health and addiction services. 10. Demonstrated knowledge of best practices related to mental health and addiction services. 11. Demonstrated ability to use tact and discretion in dealing with health care providers and employees. 12. Demonstrated training, experience or utilization of quality improvement methodology for process improvement. 13. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement. 14. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems (e.g. Meditech, BCare). 15. Demonstrated superior interpersonal and communication skills, both written and verbal. 16. Demonstrated effective time management and organizational skills with the ability to organize and prioritize as required. 17. Demonstrated discretion and maturity when handling confidential information. 18. Demonstrated commitment to the safety of co-workers and patients. PERSONAL SUITABILITY: 1. Successful vulnerable sector check is required. 2. Demonstrated commitment to principles of equity, diversity, accessibility, Indigenization inclusion and human rights for equity seeking groups. 3. Demonstrated ability to sensitively serve people from equity-seeking communities. 4. Demonstrated ability to work and communicate with diverse, equity-seeking groups, communities and employees in a culturally safe and respectful manner. 5. Demonstrated commitment to ongoing professional development. 6. Demonstrated professionalism in dealing with confidential and sensitive issues. 7. Demonstrated positive work record and good attendance record. 8. Ability to meet the physical and sensory demands of the job. 9. Ability to travel between local sites. 10. Valid driver’s license with access to reliable vehicle. Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy. Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment. HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.