Intake & Operations Coordinator

About the Opportunity:

Your Responsibilities:

• Process new client and matter intake requests, ensuring information is complete, accurate, and consistent with firm policies and service-level agreements.
• Run and review conflict of interest checks, escalating potential conflicts to the appropriate stakeholders in a timely manner.
• Coordinate new matter setup across firm systems, verifying and entering client, matter, and case-related information accurately.
• Generate and maintain intake reporting for firm leadership, tracking volume, turnaround times, and outstanding items.
• Support onboarding for new clients and matters, and help train new team members and attorneys on intake procedures and systems.
• Maintain data integrity across intake and matter management systems, coordinating with attorneys and staff so information flows smoothly between intake, matter management, and billing.
• Partner with the Director of Legal Operations to develop new workflows, document existing processes, and identify opportunities for automation and efficiency.

What You Bring:

Perks of Working at Kelley Kronenberg:

• Competitive salary
• Company-paid PPO health insurance, with dental and vision options
• Generous PTO, including a floating holiday and a dedicated mental health day
• 401(k) with employer match
• A diverse, equitable, and inclusive work environment
• Ongoing support and professional development
• All inquiries will be kept confidential. Kelley Kronenberg is not currently accepting resumes or referrals from search firms for this position.
• Kelley Kronenberg is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.