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Intake Client Specialist

Mom's Meals
Remote, USA
Full-time
Entry
Remote
USD 17-17 hourly / hour
Discovered 1 months ago
Microsoft Office

Full Job Posting

  • Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
  • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
  • Troubleshoot and resolve account issues as required
  • Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
  • Assist other departments for Intake-related inquiries
  • High school diploma or equivalent
  • Basic Microsoft Office skills
  • Previous Data Entry skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to problem solve issues in a timely manner
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong verbal, written, and interpersonal communication skills
  • Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment
  • Ability to achieve high production and quality standards
  • Ability to work effectively in both a team and individual environment
  • Sincerity and passion for helping people
  • Prior experience adhering to company policies and showing core values
  • Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
  • Must have a quiet workspace that is free from distraction
  • Some college experience or equivalent
  • Medical Billing terminology
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package

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