Insurance Broker Product Analyst

Role overview

Key responsibilities

• Collate and present product data and performance metrics for Product Managers.
• Analyse customer feedback, product performance and operational data to identify trends and concerns.
• Contribute to product reviews, fair value assessments and market research.
• Support product management, launches and changes across the portfolio.
• Suggest practical product and management information improvements.
• Support product tracking, governance materials and agreed actions with Compliance and Regulatory colleagues.
• Collaborate across Marketing, Pricing, Underwriting, Operations and Digital, preparing reports, presentations and recommendations.

What you need

• Some experience in a product, commercial, operations or insurance-related role.
• Analytical mindset, attention to detail, and ability to turn information into useful insight.
• Confidence using Excel and reporting tools to organise, analyse and present data.
• Organisation, ability to manage multiple priorities, clear communication and a collaborative approach.
• Customer-focused outlook, commercial awareness and interest in good customer outcomes.

Nice to have

• Understanding of insurance products and customer journeys is desirable.
• Knowledge of FCA regulations and Consumer Duty is desirable.

Benefits

• Annual bonus and free AA breakdown membership from day one.
• Benefits include 25 days of annual leave plus bank holidays, pension contribution, wellbeing support and employee discounts.