Insurance Billing & Submission Officer / Medical Coder (CPC Certified Preferred)

Overview

Salary:** Competitive Salary Package

Job Summary

Key Responsibilities

• Review patient files, treatment notes, and documentation for accurate coding and claim submission.
• Perform CPT, ICD, and relevant coding in compliance with DHA and insurance guidelines.
• Submit insurance claims through approved platforms (eClaimLink / payer portals).
• Monitor submitted claims and follow up on approvals, rejections, and resubmissions.
• Ensure accurate billing of services and proper attachment of required documents.
• Maintain compliance with NABIDH, DHA, and insurance policies and procedures.
• Coordinate with insurance companies regarding eligibility, approvals, and claim clarifications.
• Prepare daily/weekly reports on claim status, outstanding submissions, and rejection trends.
• Assist in minimizing claim rejection rates and improving collection efficiency.
• Assist and support insurance approval staff whenever required.
• Ensure confidentiality and proper handling of patient medical and billing information.
• Support audit requirements and documentation reviews when required.

Requirements

• Bachelor’s degree or diploma in Medical Coding, Healthcare Administration, or related field.
• Additional coding certifications (AAPC, CPC, CCS, or equivalent) are an advantage.
• Minimum 3–5 years of UAE experience in insurance billing, medical coding, or claim submission.
• Strong knowledge of CPT, ICD-10, and medical terminology.
• Familiarity with DHA regulations, NABIDH requirements, and UAE insurance processes.
• Experience using EMR systems and insurance portals/eClaimLink.
• Strong analytical, organizational, and communication skills.
• Ability to work under pressure and meet submission deadlines.

Preferred Skills

• Experience in physiotherapy or rehabilitation center billing is an advantage.
• Knowledge of insurance reconciliation and denial management.
• Attention to detail with strong accuracy in coding and submissions.
• Team player with good coordination skills across departments.

Reporting To

Application Question(S)

• What is your earliest availability after receiving an offer?