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Instructional Designer - Leadership Development

JPMorgan Chase
Columbus, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

Job Responsibilities

  • Design and develop instructor-led training (ILT), virtual instructor-led training (VILT), eLearning, performance support resources, facilitator guides, participant materials and manager toolkits.
  • Apply instructional design methodologies and adult learning principles to create engaging, learner-centered experiences.
  • Partner with stakeholders and subject matter experts to conduct needs analysis, define learning objectives and develop learning solutions aligned to business goals, and manage multiple concurrent projects in a fast-paced environment.
  • Create detailed design outlines, storyboards, learning activities, practice exercises, scenarios, simulations and assessments.
  • Design learning experiences that support Human Skills development, including communication, judgement, collaboration, accountability, adaptability, emotional intelligence and leadership effectiveness.
  • Use Microsoft Copilot, LLM Suite, AI-enabled development platforms and other emerging technologies to enhance learning design, content development and learner engagement.
  • Develop and maintain eLearning content using approved enterprise learning technologies and authoring platforms.
  • Ensure learning solutions meet accessibility, usability, branding and quality standards while analyzing learner feedback and performance data to continuously improve learning experiences.
  • Partner with internal teams and multimedia resources to develop videos, graphics, digital assets and interactive learning experiences.
  • Perform quality reviews of learning assets and ensure consistency across the curriculum portfolio.
  • Remain current on instructional design best practices, learning technologies, AI trends and emerging approaches to workplace learning.
  • Required Qualifications, Capabilities and Skills
  • Demonstrated experience in instructional design, learning experience design, curriculum development or corporate learning.
  • Strong knowledge of adult learning theory, instructional design methodologies and learner-centered design principles.
  • Experience designing instructor-led, virtual instructor-led and self-paced digital learning solutions.
  • Proficiency with Microsoft 365 applications, including PowerPoint, Word, Teams, Excel and SharePoint.
  • Competence using Microsoft Copilot, LLM Suite, generative AI tools and other AI-enabled content development technologies responsibly and effectively.
  • Strong writing, editing and communication skills, with the ability to translate complex concepts into clear and engaging learning experiences.
  • Experience creating storyboards, facilitator materials, learner guides, assessments and performance support tools.
  • Project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.
  • Ability to collaborate effectively with cross-functional teams and stakeholders at all organizational levels.
  • Strong attention to detail and commitment to quality.
  • Creative problem-solving skills and comfort working with ambiguity and evolving business needs.

Preferred Qualifications

  • Experience developing leadership, manager effectiveness, professional skills or Human Skills learning programs.
  • Experience with learning management systems, learning experience platforms and digital learning technologies.
  • Experience designing AI-enabled learning experiences, simulations or coaching solutions.
  • Familiarity with accessibility standards and inclusive learning design practices.
  • Experience supporting global audiences and working within a large, matrixed organization.
  • Bachelor’s degree in Instructional Design, Learning and Development, Education, Organizational Development, Human Resources, Communications, Psychology or a related field, or an equivalent combination of education and relevant experience.

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