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Instructional Designer - FLEX

Toshiba Global Commerce Solutions - External

Durham, USA

Mid · 3+ years experience

Onsite

Discovered 1 weeks ago

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Key Responsibilities:

Assess learning needs by collaborating with global technical representatives and channel managers to develop effective training solutions.
Partner with portfolio managers, services managers, and technical presales subject matter experts to gather content for training materials.
Design and develop sales materials and training with a focus on how technology and software solutions address business challenges.
Deliver live and recorded product solution updates to global sales and services teams.
Maintain online and instructor-led course content, curriculum materials, and assessments.
Evaluate and update sales education development plans to align with team, organizational, and company goals.
Perform other related duties as assigned.
TGCS-Specific Requirements:
Familiarity with the TGCS product portfolio and global sales channels is essential.
Financial Impact: The demand for sales enablement and product training is high, with limited resources to meet these needs efficiently. This role can reduce costs by:
Assessing and implementing the most cost-effective training methods (e.g., converting instructor-led training to eLearning or blended programs).
Utilizing rapid eLearning tools for responsive web training.
Enhancing the skills and knowledge of sales channels, potentially increasing revenue generation.
Complexity: This role requires an in-depth understanding of TGCS product portfolios, sales channels, and processes. The instructional designer must possess intermediate knowledge of instructional design and adult learning methodologies, coupled with enthusiasm for learning and adaptability.
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Financial Impact:
The demand for sales enablement and product training is high, with limited resources to meet these needs efficiently. This role can reduce costs by:

Qualifications

Bachelor’s degree and a minimum of 3 years’ experience in designing and developing instructor-led and web-based eLearning programs for technical sales audiences, or equivalent experience.
Experience with responsive eLearning design for multi-platform delivery.
Skilled in creating, editing, and publishing screencasts.
Familiarity with the TGCS product portfolio and global sales channels is essential.

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Instructional Designer - FLEX

Full Job Posting

Key Responsibilities:

Qualifications

About Toshiba Global Commerce Solutions - External

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