Installed Based Service Engineer

Role overview

Responsibilities

• Provide LV/MV specialist service, including protection capability, troubleshooting, erection, maintenance, retrofit, busbar modification, testing, and commissioning.
• Support spare-parts, retrofit, and extension-panel offers and contract execution; resolve customer technical issues.
• Deliver customer-site projects and field activities, including complex installation, maintenance, and repair of installed equipment.
• Perform asset-management, project, and engineering tasks; identify service-growth opportunities at customer sites.
• Transfer field-service knowledge and coordinate job handovers.

Key qualifications

• Degree in Electrical and Electronics Engineering and 8–10 years of installation, retrofit, testing, commissioning, and maintenance experience.
• Mandatory GIS switchgear experience, especially GHA, GMA, and WS.
• Knowledge of LV switchgear including Okken/Blokset, Masterpact NT/NW, Compact breakers, and Micrologic trip units.
• Programming and troubleshooting of SEPAM, MICOM, and VIP protection relays; other manufacturers’ relays are a plus.
• Knowledge of MS Office and software related to testing equipment, relays, and LV specializations.
• Good communication and customer-interfacing skills; ADDC/DEWA approval is an advantage.

Relevant products and systems

• Hands-on Schneider Electric product experience includes MC set, Okken, PIX, GenieEvo, GHA, GMA, and WS.
• Knowledge of LV/MV equipment, protection relays, and associated test software.

Workplace and schedule

• Customer-site field work in Abu Dhabi; role may require flexible hours and onshore or offshore site work.

Rewards

• The company describes a total rewards package intended to support employees and their families, career growth, wellbeing, and community contribution.