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Installation Manager

Windownation
Greenville, USA
Manager · 4+ years experience
Onsite
USD 75000-80000 / year
Discovered Today
Salesforce

Full Job Posting

Core Role Responsibilities

Recruits, selects, trains, and manages direct reports

Performs Services & Measures as necessary

Select, monitor and validate 1099c installation crew, document and maintain skill matrix. Process install pay.

Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing

Serves as customer service liaison when install related problems arise

Works with scheduling coordinators to ensure appropriate crew assignments

Oversees job sites to ensure quality installs are complete; attends remeasurements appointments when necessary

Responsible for quality job inspections and audits to ensure crew performance is at the highest standards

Delivers materials to job sites when required

Approves additional costs on job sites

Manages run rates & guild quality scores

Maintaining a driving record that meets company’s insurance standards

Manage install jobs through completion

Review sold projects to ensure all indirect materials are identified, ordered and received prior to day of install.

Basic Qualifications

  • HS Diploma or GED
  • 4+ years of relevant leadership experience
  • 4+ years experience of general construction knowledge
  • 3+ years of customer issue resolution experience
  • 1+ years of experience with windows to include measuring and service, installation in lieu of service
  • Experience working with installation crews
  • Valid drivers license

Preferred Qualifications

  • College degree or other secondary education preferred
  • Experience with warehouse management
  • High proficiency-level in Microsoft Office Suite
  • Expertise in CRMs; Salesforce experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high-pressure environment
  • Additional information
  • Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
  • At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
  • All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Additional information

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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