Inspector I

Duties And Responsibilities

• Learn customer sites, system layouts, equipment locations, and inspection requirements.
• Conduct routine inspections and functional tests of CCTV cameras and related security equipment using company procedures and checklists.
• Identify and document camera issues, equipment damage, low batteries, obstructed views, poor image quality, and other deficiencies.
• Clean camera housings and lenses, focus or adjust cameras when permitted, and replace approved batteries and other basic components.
• Verify equipment operation after inspection or maintenance and promptly report issues that require repair by a service technician.
• Prepare clear, accurate, and detailed inspection and deficiency reports for customers and management.
• Enter completed inspection results, equipment information, notes, photographs, and follow-up needs into customer reports and the company database.
• Communicate with customers regarding upcoming inspections, scheduling, access needs, work completed, and identified deficiencies.
• Coordinate with service management to ensure repair needs and follow-up work are documented and scheduled.
• Maintain professional customer service, answer basic questions, and refer technical or contractual questions to the appropriate team member.
• Use Microsoft Word, Excel, email, mobile applications, and company systems to complete daily responsibilities.
• Maintain an organized company vehicle, tools, batteries, cleaning supplies, and inspection materials.
• Travel to neighboring islands as needed, typically on a monthly basis.
• Meet established quality, productivity, documentation, and customer-service goals.
• Follow all company safety policies, customer site requirements, and applicable procedures.
• Demonstrate reliability, attention to detail, willingness to learn, and a strong work ethic.
• Perform other duties as assigned.
• Minimum Qualifications:
• High school diploma or equivalent; vocational or technical training is a plus.
• Some knowledge in CCTV cameras, video surveillance systems, basic low-voltage equipment, and inspection procedures.
• Basic computer and mobile-device skills, including Microsoft Word, Excel, email, and data entry.
• Ability to write clear, accurate, and detailed inspection notes and reports.
• Ability to learn to read equipment labels, diagrams, checklists, policies, and procedures written in English.
• Strong attention to detail, organization, time management, and customer-service skills.
• Ability to follow instructions, work independently after training.
• Valid driver’s license and ability to meet company driving requirements.
• Work Environment:
• Work is performed at customer locations and may include indoor and outdoor conditions, dust, heat, confined areas, elevated work areas, and exposure to electrical equipment.
• Physical Requirements:
• Regularly stand, walk, sit, bend, reach, climb, balance, kneel, crouch, use hands and tools, and communicate effectively.
• Use close, distance, peripheral, depth, and color vision to inspect cameras, equipment, and image quality.
• Safely use ladders and approved lift equipment and work in areas such as crawl spaces, attics, above ceilings, and around wires or ducts.
• Lift, carry, move, and hold equipment or supplies weighing up to approximately 50 pounds.
• Work a full-time, flexible schedule and travel on short notice when business needs require it.
• Drive a motor vehicle during the day or evening for extended periods.
• The budgeted pay range for this role as of November 2024 is $21.06-35.10 an hour. This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.