Inside Sales Trainee

In addition to base pay, this position offers a guaranteed incentive of $2,000 per quarter during the first four quarters of employment. After the initial first four quarters, incentive earnings are based on performance.

Sales Incentive Program

Eligible Inside Sales Representatives participate in a quarterly Sales Incentive Program designed to reward performance in alignment with company goals. Incentives are based on individual gross profit billed, as well as a pooled bonus distributed based on team performance and sales management-defined programs.

Essential Job Duties

Participate in a structured training program to learn inside sales systems, processes, and customer service practices.

Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.

Assist with processing customer quotes and orders, ensuring accuracy and timely communication.

Support order entry, pricing reviews, product availability checks, and certification coordination.

Learn to resolve customer complaints and discrepancies in collaboration with senior team members.

Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.

Maintain accurate records and documentation related to sales activities.

Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.

Adhere to all company safety protocols, procedures, and ethical standards.

Qualifications

0–2 years of professional experience, preferably in a sales, service, or office environment.

High School diploma or GED required; bachelor’s degree preferred.

Excellent written and verbal communication skills.

Strong interest in developing a career in sales.

Proficiency in Microsoft Office and the ability to learn sales systems.

Effective time management, attention to detail, and organizational skills.

Ability to work in a fast-paced team environment with multiple priorities.

Customer-focused with a professional demeanor and strong work ethic.