{bc}
Apply
linkedin

Inside Sales Support

80/20
Columbia City, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Sales supportQuote preparation and revisionsOrder entry and processingCustomer account administrationCommercial documentationMicrosoft Office

Full Job Posting

Position description

Sales Support handles repeatable sales-completion and administrative activities so sellers can focus on selling and customers receive fast, accurate execution.

The role supports Inside Sales, Territory Sales, Strategic Accounts, Channel Sales, and other commercial teams through quoting, order processing, account setup, and fulfillment administration.

The role is distinct from Inside Sales and does not own customer growth, lead qualification, account strategy, or opportunity selling.

Responsibilities

  • Prepare customer quotes and revisions, process inbound orders, and enter sales orders accurately.
  • Set up customer accounts and coordinate account-opening documents, terms, payment information, and approvals.
  • Support contracts, purchase orders, credit-card processing, invoicing requests, and routine commercial documentation.
  • Prepare standardized quotes and orders; coordinate shipping, packing lists, order status, and fulfillment administration.
  • Support commercial teams with customer transactions, follow-ups, status updates, and clear handoffs.
  • Maintain accurate customer, quote, order, and account records; identify missing or inconsistent information and resolve or escalate issues.
  • Prioritize work based on customer impact and urgency, recommend process improvements, and provide backup coverage.

Required qualifications

  • High school diploma or GED.
  • At least 2 years of experience in sales support, customer service, order administration, quoting, order entry, account administration, or a related role.
  • Strong attention to detail, organization, and time management; ability to handle multiple requests and changing priorities.
  • Professional written and verbal communication skills and a strong service orientation.
  • Ability to learn product, pricing, quoting, order, account-setup, and fulfillment processes.
  • Proficiency with Microsoft Office and business systems used for customer, quote, and order administration.
  • Ability to identify information issues, solve routine problems, escalate exceptions, collaborate across functions, and follow through reliably.

Preferred qualifications

  • Associate’s degree or post-secondary education in Business, Administration, Operations, or a related field.
  • Experience supporting a B2B industrial, manufacturing, distribution, or technical sales organization.
  • Experience with Salesforce, ERP systems, quoting tools, order-management systems, configurable products, technical quotes, or custom order requirements.
  • Second-language fluency.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at 80/20

Channel Sales Manager-Great Lakes region

Columbia City, USA

Discovered 1 weeks agoFull-time

Mill Operator-1st shift-(4a-2p Mon-Thurs.)

Columbia City, USA

Discovered 1 months agoFull-time

Packaging Operator 2nd Shift (Mon - Thurs 2p-12a)

Columbia City, USA

Discovered 1 months agoFull-time

Mill Operator-2nd shift-(Mon-Thurs-2p-12a)

Columbia City, USA

Discovered 1 months agoFull-time

Parts Puller-1st shift (Mon-Thurs 4a-2p)

Columbia City, USA

Discovered 1 months agoFull-time

Senior Financial Analyst-Hybrid to Columbia City, IN

Columbia City, USA

Discovered 1 months agoFull-time