Inside Sales Representative

Responsibilities

• Speaking with prospective customers by phone.
• Understanding customer needs through effective discovery.
• Explaining Flatpay's products clearly and confidently.
• Handling questions and objections professionally.
• Managing follow-up and keeping records accurate.
• Working towards activity, quality and conversion targets.
• Skills & Attributes
• Confidence in a phone-based sales environment.
• Strong rapport-building and communication skills.
• Good questioning and listening ability.
• Motivation to work towards targets and earning potential.
• Resilience and confidence handling objections.
• Good organisation and follow-up habits.
• Our Values
• At Flatpay, how we work matters as much as what we achieve.
• Happy Humans – We bring energy to our work and create teams people enjoy being part of.
• No Assholes – We perform at a high level while treating colleagues and customers with respect.
• It's Our Business, Own It – Everyone takes responsibility and manages their work like it's their own business.
• Start With No – We challenge ideas, think commercially and focus on what truly creates value.
• Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.
• The Best Argument Wins – Titles don't decide outcomes. We debate openly to reach the best decisions.
• What's in it for you
• Medicash EAP from day one: free, confidential support including counselling, 24/7 helplines and mental health resources.
• Medicash Proactive after probation: cashback on dental, optical, physio and GP visits, plus discounted gym access at 3,000+ venues across the UK.
• Bupa Select private medical insurance after probation: full private medical cover including mental health treatment.
• Refer a friend and earn £500: £250 when they join, £250 when they pass probation.
• Background & Requirements
• Fluent in English.
• Right to work in the UK (unfortunately we can't offer visa sponsorship right now).
• Comfortable working five days per week from the office.
• Hiring Process
• Application Review – Our Talent Team reviews your CV to assess experience and potential fit.
• Talent Team Call (20-30 minutes) – A conversation to understand your background, confirm role fit and discuss what motivates you.
• Manager Interview – A video interview with your hiring manager, hosted via our recruitment platform.
• Offer – Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.