Inside Sales Associate
Role Overview
Inside Sales Associates qualify and assign business opportunities from inbound channels.
The role provides prompt assistance, identifies customer needs, and supports prospects through the purchasing journey.
The position includes a tailored onboarding period covering MEDFAR products, services, and the Quebec healthcare sector.
Key Skills for This Role
Full Job Posting
Role Overview
Inside Sales Associates qualify and assign business opportunities from inbound channels.
The role provides prompt assistance, identifies customer needs, and supports prospects through the purchasing journey.
The position includes a tailored onboarding period covering MEDFAR products, services, and the Quebec healthcare sector.
Core Responsibilities
- Qualify and assign opportunities from phone, website, chatbot, and other inbound channels.
- Support revenue growth from new clients through inbound qualification and assistance.
- Establish and monitor inbound-channel performance indicators.
- Develop plans to meet and exceed sales objectives.
- Conduct introductory calls, identify prospect needs, and hand opportunities to account managers.
- Plan the sales process for potential clients.
- Help deploy an automation project for an interactive and autonomous purchasing experience.
- Support prospecting through cold calling and email outreach for selected market segments.
Candidate Profile
- A university degree in business administration, communications, or a related field is preferred.
- The role requires B2B sales strategy, customer relationship, active listening, analytical, prioritization, technology, and collaboration capabilities.
- Previous success in competitive and innovative sectors is desirable.
- Written and spoken French and English fluency is required.
- Quebec healthcare system knowledge is an asset.
- CRM and marketing software experience is an asset.
Working Conditions
- The position is permanent and full-time at 40 hours per week.
- The role follows a hybrid work model and is located in Montreal.
Benefits
- Benefits include remote work flexibility, an RRSP contribution, healthcare insurance from day one, and three weeks of paid time off.
- The employer provides onboarding, IT equipment, internal growth opportunities, and wellness and social committee support.
About MEDFAR
MEDFAR Clinical Solutions develops the MYLE integrated electronic medical record platform for healthcare professionals.
The company focuses on healthcare efficiency, customer success, transparency, collaboration, and innovation.
About Medfar
Private Canadian healthtech company providing cloud-based medical-record software to physicians and private clinics.
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