oracle

Inside Sales Associate

ADI Global Distribution

GBR

Full-time

Entry

Onsite

Discovered 2 weeks ago

CRM

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Full Job Posting

JOB DUTIES

Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
Assist in executing store business plans and marketing strategies to drive revenue and profitability.
Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
Deliver products to customers across the region, ensuring timely and accurate service.
Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
Support onboarding campaigns and marketing activities via direct mail, email, social media, and trade shows.
Maintain accurate CRM data to provide visibility on business progress and customer relationships.
Collaborate with internal teams to align business initiatives and deliver end-to-end product solutions through comprehensive product knowledge.

YOU MUST HAVE

Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
Ability to multi-task and sell over the phone as well as face to face
Excellent communication skills

WE VALUE

Prior sales and industry experience, ideally within wholesale distribution or trade counter environments

Strong interpersonal and relationship-building skills

Comfortable working independently and as part of a team

Confident communicating with customers by phone, offering advice and identifying upselling opportunities

Experience using CRM systems to manage customer data and sales pipelines

Ability to analyse sales performance and adapt strategies accordingly

Skilled in remote presentations and product demonstrations via Teams, Zoom, etc.

Problem-solving mindset with proven ability to manage client and executive relationships

Quick to learn and apply product knowledge to deliver tailored solutions

WHAT'S IN IT FOR YOU

Stable permanent role Monday to Friday.

Base Salary & Sales Incentives

Great work environment

Quarterly bonus scheme

Excellent company benefits & pension contribution

Genuine opportunities for progression

Opportunity to work for a forward-thinking global brand

#LI-KM1

#LI-ONSITE

Company

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

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