Inside Sales Account Executive

About Lucidya

Why This Role Matters

What You Will Do

• Own and hit your yearly and quarterly revenue targets - pipeline health is your responsibility, not your manager's
• Run high-velocity, full-cycle sales from first outreach to signed contract, typically within 30 to 60 days
• Identify and pursue mid-market accounts across different sectors that stand to gain from Lucidya's CX intelligence capabilities
• Lead discovery conversations that uncover real business pain, not just surface-level interest - you sell solutions, not features
• Demo the product with confidence and adapt your pitch to speak to what actually matters to each buyer
• Work closely with SDRs to ensure a steady flow of quality meetings and provide feedback that sharpens their targeting and qualification
• Forecast accurately and maintain a clean, up-to-date CRM - you know where every deal stands and why
• Handle objections head-on and navigate procurement, legal, and stakeholder friction without losing momentum
• Collaborate with Customer Success on handovers that set clients up for a strong start
• Stay sharp on the market, competitors, and evolving customer expectations

Who You Are

• You have 3 to 5 years of experience in SaaS or technology sales, with a track record of consistently hitting quota
• You thrive in a fast-moving environment. Short sales cycles energise you - you like building momentum, not waiting for it
• You are self-sufficient. You don't need a fully built playbook to perform; you can create structure where there isn't one
• You communicate clearly and credibly with business decision-makers - department heads, operations leaders, and executives at growing companies
• You are commercially aware. You understand deal economics, discount dynamics, and how to close without giving everything away
• You are organised and consistent. Your pipeline is real, your forecasts are reliable, and your follow-ups happen without being asked
• You know how to partner with SDRs - you give them honest feedback, treat them as teammates, and help them get better
• Experience in CX, analytics, social listening, or AI-based platforms is a strong plus
• Culturally, you are
• :
• Driven by results, not activity
• Resilient when deals don't close - you learn and move forward
• Honest with yourself about what's working and what isn't
• Excited to be part of something that's being built, not just maintained
• What the process will look like:
• Screening call with Talent Acquisition
• Technical Interview with Head of Inside Sales
• Case study presentation
• Culture fit call
• Offer