workable
Infrastructure Support Manager (ITIL, Business Development, Customer Service)
D-ploy
Jeddah, KSA
Part-time
Manager
Onsite
Discovered 2 weeks ago
Business developmentCommunicationNegotiation
Key Skills for This Role
Business developmentCommunicationNegotiation
Full Job Posting
Requirements
- A strong understanding of Information Technology; trends, products and solutions
- Experience of maintaining high performing service support functions including IT Service Desk, Desktop Support and 2nd line technicians
- Knowledge of business development, especially spotting and developing business opportunities with the customer
- Customer focused with a passion and drive for customer satisfaction and delivering business values
- Excellent communication and negotiation skills with strong service orientation
- Willingness to travel when required
- Multitasking as well as ability to “think outside of the box”
- Fluency in English (spoken and written)
- Candidates have to declare Criminal record extract not older than three months
Benefits
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
- Is IT in your DNA?
About D-ploy
Information Technology750 employeesFounded 2003
Provides managed IT infrastructure and technical support services globally.
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