Infrastructure Support Engineer

This is an entry level position is an opening on the Nokia Infrastructure Team in Westford, MA supporting a datacenter which is mission critical for software teams around the globe, as well as on-site hardware development lab & desktop environments. Candidate must be able to work closely with other individuals on a small team and must also be able to adapt to situations that may arise on a day-to-day basis, while getting pulled in different directions, jumping from one task to another.

Qualifications

• BS or MS in Computer Science or related technical field.
• Knowledge of Linux and Windows systems
• Knowledge scripting concepts. Examples of which are:
  • Shell scripts
  • Python
  • Ansible
  • Perl
• Basic knowledge of virtual machines & container (Docker) concepts – ProxMox, VMWare, VirtualBox, etc...
• Knowledge of networking concepts
• Ability to troubleshoot and debug a mix of software and hardware issues
• Good communications skills
• Must be able to lift 50lbs of equipment

Responsibilities

• Build, configure, and install Linux-based systems for deployment in a lab & data center type of environment
  • Unbox, rack & stack, cable
• Install & configure Linux OS, as well as creating testbed files
• Support regression test bed infrastructure, troubleshooting failed tests & processes
• Troubleshoot basic network or environment issues