Infrastructure Operations Engineer

Role overview

Responsibilities

• Maintain cloud and on-premises infrastructure across Azure, AWS and internal datacentres, applying availability, resilience and observability practices.
• Patch and maintain production, development and test environments at operating-system and application levels.
• Support datacentres, physical infrastructure, server platforms and end-of-life remediation.
• Maintain private cloud stability, security and performance; support legacy workload transitions, migrations and decommissioning.
• Provide Microsoft infrastructure support and manage incidents and service requests through ITIL-aligned ITSM processes.

Candidate requirements

• Strong foundation in Microsoft 365, Windows Server, SQL Server/DBA, Azure Virtual Desktop and associated hybrid cloud services.
• Working knowledge of routing, switching, load balancing, firewalls, segmentation and secure edge design.
• Personal ownership, initiative and follow-through, with ability to work independently and resolve issues.
• Regulated or risk-sensitive environment experience, such as financial services, is advantageous.

Compensation and benefits

• Salary is £36,000–£42,000, dependent on location and experience; salary is described as an annual amount.
• Annual discretionary bonus opportunity of up to 17.5% of salary.
• Benefits include 30 days’ annual leave, pension contribution options and enhanced family-focused benefits.

Workplace

• Hybrid working: three days in the office and two days at home.