Infrastructure Engineer

Qualifications and Training:

Bachelor Degree level education/experience

Five years minimum working in industry with proven track record required

Security clearance required

Desirable

VMware Certified Professional

MCSE

ITIL Foundation certificate

Work Experience, Skills and Knowledge:

Experience working within a large Agile/Lean organisation delivering customer focused support across secure technologically diverse environments.

Desirable skills:-

SCCM\Current branch task sequence editing, task updates, day to day administration

Microsoft group policy administration (GPMC) troubleshoot, creation and amendments across desktop/server/user objects

Application packaging for physical and VDI desktops using SCCM and App Volumes

DEM (UEM) Application profiling/user personalisation, profile management

VMWare infrastructure, datacentre/cluster/hosts/vcenter

Horizon View – POD architecture/instant clone pools/Image push, post creation synch scripts

VDI master image/gold image update, patching and management

App Volumes – Site synchronisation, management, housekeeping

VMWare UAG – Configuration, set up, load balancing, integration with F5/Netscaler/Horizon View infrastructure

Certificates – Internal/external – Root paths, thumbprints, renewal process, Digi cert

Windows 7/Windows 10 operating system

SBH application delivery (View RDSH) – Instant clone servers

Cloud services – AWS and Azure

Workspace 1 (AirWatch – Device management, app delivery,. Infrastructure understanding (ACC, SEG

Google enterprise management services – Chrome book configuration, support and management

Thin client administration, management and housekeeping

Networking – DHCP, DNS, Subnets, IP4

Linux – Shell navigation, join domain, single user mode, network settings, terminal commands, map drives

VROPS – Experience creating dashboards specifically for Horizon View capacity

Solarwinds – Server/Application alerting/Dashboards

Qualities, Abilities and Aptitudes:

Communicate effectively at different levels working collaboratively to a common goal.

Lead by example with a commitment to continual service improvements and support the team and its staff.

Willingness to work at detailed level and take direct action to resolve customer and user issues under own motivation

Needs a positive motivated attitude with a genuine desire to help the customer and give a good user experience.

Professional attitude, being open and honest with a flexible approach to working hours and location.

#LI-MC2

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

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