Infrastructure Director

Department

Reports To

Employment Type

Role Summary

Infrastructure & Data‑Center Operations

• Oversee the design, capacity planning, deployment, and day‑to‑day operation of on‑premises data‑centers and network architecture (routing, switching, firewalls, LAN and WAN).
• Ensure availability and performance of critical services
• Establish and manage Backup operation of all systems.
• Lead the implementation of disaster‑recovery strategies.

Cloud & Hybrid Hosting

• Manage the lifecycle of workloads hosted in public clouds (Azure, GCP) and their integration with on‑prem resources
• Drive cloud‑cost optimization, governance, and security best practices

Security Operations

• Partner with the Security team to embed security controls (network segmentation, zero‑trust, encryption, patch management) into every layer of the infrastructure
• Supervise security monitoring, vulnerability management, and incident response for infrastructure components.

Database Administration

• Provide oversight for the design, provisioning, backup/recovery, performance tuning, and patching of SQL and NoSQL databases.
• Ensure database platforms meet SLA, compliance, and security requirements.

System Administration (Windows & Linux)

• responsible for server lifecycle, configuration management, patching, and troubleshooting
• Implement standard operating system baselines, hardening guides, and automation (i.e. PowerShell).

DevOps Support

• Work closely with development and CI/CD teams to provide reliable build, test, and deployment environments.
• Promote containerization (Docker, Kubernetes) and orchestration best practices.

Team Leadership & Development

• Manage, coach, and mentor a cross‑functional team of engineers, administrators, and specialists.
• Conduct performance reviews, career‑path planning, and skills‑gap assessments.
• Foster a culture of collaboration, automation, and continuous improvement.

Vendor & Budget Management

• Negotiate contracts, SLAs, and pricing with hardware, software, and cloud service vendors.
• Own the infrastructure budget, track spend, and identify cost‑saving opportunities.

Reporting & Governance

• Produce regular operational dashboards (availability, incident trends, capacity, cost).
• Ensure compliance with NCA, DMO, ISO27001 and other relevant standards.
• Lead post‑incident reviews and drive root‑cause remediation.

Education

• B.Sc. in Computer Engineering, Computer Science, or a closely related field.

Technical Experience

• 12+years of progressive experience in IT infrastructure.
• At least 3years in a managerial/lead role overseeing teams or large‑scale infrastructure projects.
• Strong knowledge of network design and operation, Data centers, cloud platforms and hybrid cloud architectures.
• Experience with security operations for infrastructure, database administration, system administration expertise for both Windows Server and Linux.
• Good understanding of DevOps tooling (CI/CD, containers, Kubernetes, Ansible).
• Professional certification is a plus.

Leadership & Soft Skills

• Excellent leadership, coaching, and people‑development abilities.
• Strong communication skills.
• Strategic thinker with a data‑driven approach to decision‑making.