Information Technology Technical Support
Role Overview
The IT Technical Support Specialist / Executive provides technical assistance and IT support to employees to maintain smooth day-to-day operations and resolve technical issues.
The role is listed in Dubai.
Key Skills for This Role
Full Job Posting
Role overview
The IT Technical Support Specialist / Executive provides technical assistance and IT support to employees to maintain smooth day-to-day operations and resolve technical issues.
The role is listed in Dubai.
Responsibilities
- Provide first-line support for employee hardware and software issues; troubleshoot computers, laptops, printers, and other IT equipment.
- Install, configure, and maintain computer systems and applications; support Windows, Microsoft 365, and other business applications.
- Set up user accounts and access permissions and assist with new-employee IT onboarding.
- Log, monitor, and follow up on support requests and incidents; troubleshoot network connectivity.
- Coordinate with the regional IT team, maintain equipment records and documentation, and resolve issues promptly while providing internal customer service.
Qualifications and requirements
- Diploma or bachelor’s degree in information technology, computer science, or a related field.
- Basic knowledge of IT systems, hardware, software, and troubleshooting; familiarity with Windows 10/11 and Microsoft 365.
- Good communication and problem-solving skills and willingness to learn.
- Previous IT support experience is advantageous but not mandatory; fresh graduates are welcome.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Confidential
GS Officer–Corporate Travel & Events
, UAE
Role Purpose Manage end-to-end corporate travel, hotel accommodation, VIP hospitality and logistics for corporate events, conferences, dealer trips and group travel across multiple locations. Deliver timely, safe and cos
Utilities Coordinator – Smart Cities
, UAE
The employer is seeking a Utilities/NOC Coordinator to coordinate utility infrastructure for Smart City projects. The role covers authority coordination, utility design integration, approvals, site activities, reporting,
Manager - Consumer & Marketplace
, UAE
The employer is seeking a Consumer & Marketplace Manager to grow brand sales, market share, and profitability across channels. The role develops category strategy, assortments, pricing, forecasting, and channel plans; ca
Retail Sales Executive – Luxury, Premium & Sports Brands
, UAE
Timeless Group is seeking a retail sales professional to create personalized in-store experiences and achieve sales targets across luxury, premium, and sports brands. The role requires 1–3 years of experience, a Bachelor
Category Manager
, UAE
The employer is seeking a Category Manager to develop category strategies and manage product assortment, pricing, and promotions. The role focuses on sales, profitability, customer satisfaction, budgeting, cost control,
Personal Butler - (HNWI/UHNWI)
, UAE
The employer is seeking a personal butler to oversee a CEO’s residence and provide polished household and guest services. The role covers staff coordination, formal dining, beverage service, procurement, event support, a
Executive Assistant & Legal Administration (Russian speaker)
, UAE
The employer is seeking an organized Executive Assistant to support two Co-CEOs and coordinate administrative work for the Legal Department. The role covers executive schedules, travel, meetings, and confidential documen
GS Officer–Corporate Travel & Events
, UAE
Utilities Coordinator – Smart Cities
, UAE
Manager - Consumer & Marketplace
, UAE
Retail Sales Executive – Luxury, Premium & Sports Brands
, UAE
Category Manager
, UAE
Personal Butler - (HNWI/UHNWI)
, UAE
Executive Assistant & Legal Administration (Russian speaker)
, UAE